Privacy Policy

Jeni’s Splendid Ice Creams is committed to respecting and safeguarding the privacy of everyone who interacts with its services. This privacy notice is intended to clearly describe how information may be collected, processed, stored, and protected when customers, visitors, or users engage with the company. It is designed to promote transparency and help individuals understand what types of data may be involved and how that information supports the delivery, maintenance, and improvement of the company’s offerings.

This notice covers all interactions with the company’s services, whether they take place online or offline. This includes the official website, mobile or desktop platforms, digital communication tools, loyalty programs, and any other features that reference or connect to this privacy statement. It also extends to information collected in physical locations, such as retail stores or during in-person transactions and customer service interactions. Together, these channels form the full scope of services governed by this privacy framework. However, it is important to note that external websites or third-party platforms that may be linked through company services operate independently and follow their own privacy practices, which are not controlled by the company.

Users are advised to carefully review this privacy information before using any services or providing personal details. By accessing the website, participating in programs, or engaging with company platforms, individuals acknowledge that they understand how their information may be handled in accordance with this policy. If a user does not agree with the described practices, they are encouraged to discontinue use of the services and avoid submitting personal data. The company may update or modify this notice from time to time in response to changes in technology, legal obligations, or internal operational needs. When revisions are made, the updated version will be made available through appropriate channels, and continued use of the services after such changes will be considered acceptance of the revised terms.

The services provided are intended for a general audience and are not directed toward children under the age of thirteen. The company does not knowingly collect or request personal information from individuals in this age group without verified parental consent. If it is discovered that such information has been inadvertently collected, appropriate steps will be taken to delete it promptly. Parents or guardians who believe that a child may have provided personal data are encouraged to contact the company so that the situation can be reviewed and resolved appropriately.

Different types of information may be collected depending on how users interact with the services. This may include personal details such as names, email addresses, phone numbers, mailing addresses, or other contact information that can be used to communicate with individuals. In addition, non-identifying data may also be gathered, which relates to user activity but does not directly reveal identity on its own. Technical information may also be collected, including device type, browser information, internet connection details, and general usage patterns while navigating digital platforms.

Information is collected through a variety of methods. Some data is provided directly by users when they fill out forms, make purchases, sign up for services, or communicate with customer support. Other information is collected automatically as users interact with websites or applications. Automated technologies such as cookies, tracking pixels, and similar tools may be used to record browsing behavior, session activity, and interaction patterns. These tools help improve functionality, analyze performance, and enhance the overall user experience by ensuring that digital services operate efficiently and effectively.